Customer Service Representative
M Cole Wilson American Family Insurance M Cole Wilson American Family Insurance Paola, KS Paola, KS Full-time Full-time $40,000 - $50,000 a year $40,000 - $50,000 a year 2 days ago 2 days ago 2 days ago Job Description Join M Cole Wilson American Family Insurance, a customer-focused insurance agency located in Overland Park, Kansas.
We are currently hiring a Customer Service Representative to join our dynamic team.
At M Cole Wilson American Family Insurance, we prioritize exceptional customer service and strive to make a positive impact on the lives of our clients.
As a Customer Service Representative, you will play a crucial role in providing top-quality service to our policyholders.
You will respond to inquiries, assist in resolving customer issues, and create a positive experience with every interaction.
In this hybrid remote position, you will have the flexibility to work both remotely and in our Overland Park office, ensuring a balanced work environment to cater to different working styles.
If you are a highly motivated individual with a passion for delivering outstanding customer service, we invite you to apply for the Customer Service Representative position at M Cole Wilson American Family Insurance.
Salary:
$40000.
00 - $50000.
00 per year Benefits Annual Base Salary
Commission
Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Parental Leave Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Responsibilities Respond to customer inquiries promptly and professionally through phone, email, and chat Provide accurate and helpful information regarding insurance policies, coverage, and claims Assist customers in updating their policy information, including address changes and policy amendments Process customer payments and ensure accurate billing Collaborate with other team members to resolve complex customer issues and provide timely resolutions Maintain a high level of product knowledge to effectively address customer questions and concerns Requirements Strong interpersonal and communication skills with a friendly and inviting demeanor Excellent problem-solving abilities and attention to detail Prior customer service experience preferred Proficiency in computer systems and software applications Ability to work independently and as part of a team Availability to work flexible hours, including evenings and weekends Demonstrated commitment to outstanding customer service.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are currently hiring a Customer Service Representative to join our dynamic team.
At M Cole Wilson American Family Insurance, we prioritize exceptional customer service and strive to make a positive impact on the lives of our clients.
As a Customer Service Representative, you will play a crucial role in providing top-quality service to our policyholders.
You will respond to inquiries, assist in resolving customer issues, and create a positive experience with every interaction.
In this hybrid remote position, you will have the flexibility to work both remotely and in our Overland Park office, ensuring a balanced work environment to cater to different working styles.
If you are a highly motivated individual with a passion for delivering outstanding customer service, we invite you to apply for the Customer Service Representative position at M Cole Wilson American Family Insurance.
Salary:
$40000.
00 - $50000.
00 per year Benefits Annual Base Salary
Commission
Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Parental Leave Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Responsibilities Respond to customer inquiries promptly and professionally through phone, email, and chat Provide accurate and helpful information regarding insurance policies, coverage, and claims Assist customers in updating their policy information, including address changes and policy amendments Process customer payments and ensure accurate billing Collaborate with other team members to resolve complex customer issues and provide timely resolutions Maintain a high level of product knowledge to effectively address customer questions and concerns Requirements Strong interpersonal and communication skills with a friendly and inviting demeanor Excellent problem-solving abilities and attention to detail Prior customer service experience preferred Proficiency in computer systems and software applications Ability to work independently and as part of a team Availability to work flexible hours, including evenings and weekends Demonstrated commitment to outstanding customer service.
Estimated Salary: $20 to $28 per hour based on qualifications.
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