M Cole Wilson American Family Insurance
Join M Cole Wilson American Family Insurance, a customer-focused insurance agency located in Overland Park, Kansas.
We are currently hiring a Customer Service Representative to join our dynamic team.
At M Cole Wilson American Family Insurance, we prioritize exceptional customer service and strive to make a positive impact on the lives of our clients.
As a Customer Service Representative, you will play a crucial role in providing top-quality service to our policyholders.
You will respond to inquiries, assist in resolving customer issues, and create a positive experience with every interaction.
In this hybrid remote position, you will have the flexibility to work both remotely and in our Overland Park office, ensuring a balanced work environment to cater to different working styles.
If you are a highly motivated individual with a passion for delivering outstanding customer service, we invite you to apply for the Customer Service Representative position at M Cole Wilson American Family Insurance.
Salary Range:
$40000.
00 - $50000.
00 per yearBenefitsAnnual Base Salary
Commission
Bonus OpportunitiesPaid Time Off (PTO)Health InsuranceDental InsuranceVision InsuranceLife InsuranceParental LeaveMon-Fri ScheduleCareer Growth OpportunitiesRetirement PlanEvenings OffResponsibilities- Respond to customer inquiries promptly and professionally through phone, email, and chat- Provide accurate and helpful information regarding insurance policies, coverage, and claims- Assist customers in updating their policy information, including address changes and policy amendments- Process customer payments and ensure accurate billing- Collaborate with other team members to resolve complex customer issues and provide timely resolutions- Maintain a high level of product knowledge to effectively address customer questions and concernsRequirements- Strong interpersonal and communication skills with a friendly and inviting demeanor- Excellent problem-solving abilities and attention to detail- Prior customer service experience preferred- Proficiency in computer systems and software applications- Ability to work independently and as part of a team- Availability to work flexible hours, including evenings and weekends- Demonstrated commitment to outstanding customer serviceAbout the Company:
M Cole Wilson American Family Insurance.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are currently hiring a Customer Service Representative to join our dynamic team.
At M Cole Wilson American Family Insurance, we prioritize exceptional customer service and strive to make a positive impact on the lives of our clients.
As a Customer Service Representative, you will play a crucial role in providing top-quality service to our policyholders.
You will respond to inquiries, assist in resolving customer issues, and create a positive experience with every interaction.
In this hybrid remote position, you will have the flexibility to work both remotely and in our Overland Park office, ensuring a balanced work environment to cater to different working styles.
If you are a highly motivated individual with a passion for delivering outstanding customer service, we invite you to apply for the Customer Service Representative position at M Cole Wilson American Family Insurance.
Salary Range:
$40000.
00 - $50000.
00 per yearBenefitsAnnual Base Salary
Commission
Bonus OpportunitiesPaid Time Off (PTO)Health InsuranceDental InsuranceVision InsuranceLife InsuranceParental LeaveMon-Fri ScheduleCareer Growth OpportunitiesRetirement PlanEvenings OffResponsibilities- Respond to customer inquiries promptly and professionally through phone, email, and chat- Provide accurate and helpful information regarding insurance policies, coverage, and claims- Assist customers in updating their policy information, including address changes and policy amendments- Process customer payments and ensure accurate billing- Collaborate with other team members to resolve complex customer issues and provide timely resolutions- Maintain a high level of product knowledge to effectively address customer questions and concernsRequirements- Strong interpersonal and communication skills with a friendly and inviting demeanor- Excellent problem-solving abilities and attention to detail- Prior customer service experience preferred- Proficiency in computer systems and software applications- Ability to work independently and as part of a team- Availability to work flexible hours, including evenings and weekends- Demonstrated commitment to outstanding customer serviceAbout the Company:
M Cole Wilson American Family Insurance.
Estimated Salary: $20 to $28 per hour based on qualifications.
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